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Manufacturers: You’re Not Special

  • On 07/23/2022
It doesn't happen often, but there have been some occasions when I've spoken with manufacturers, they've explained their challenges to me, and I’ve come away with the impression that they're on the wrong track. I can think of two examples:   Now You've Gone Too Far One example would be where they have selected an […]
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Five Steps to Establishing an Effective Manufacturing Control System

  • On 07/23/2022
I want to discuss two mental models that people might use when thinking about manufacturing management. One mental model is somewhat traditional in manufacturing.  It is that of a “military maneuver” and you're the general.  You job is to establish command and control so you can apply force to get things done. Here's another mental […]
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Making and Keeping Customer Commitments

  • On 07/23/2022
Customer commitments are made in large part when a prospect asks for a quote or inquires about your lead times.  Lead times tend to be most manufacturers’ primary control for creating customer expectations.  But they may not be the most effective way to keep the customer commitment. You've got to make sure that the schedule commitments […]
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So Now You Need a Recovery Plan?

  • On 07/23/2022
What is a recovery plan?  Well, it almost always means that someone is upset.  Sometimes it's the customer.  Sometimes it's executive management.  Sometimes it's project or product management.  What it always means is that delivery dates are not being met and now you've got to come up with a plan to pull everyone out of […]
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How to Deal with Large Past Due Order Backlogs

  • On 07/23/2022
If you have a large past due backlog that you would like to get out of, then imagine walking down a hallway.  This hallway has a long carpet that has a really big wrinkle in it.  That wrinkle is your backlog. Now how do you get rid of that wrinkle?  Well, you could just step […]
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